Senior Team Leader – Customer Experience & Coaching
Listed on 2026-10-17
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Management
General Management, Client Relationship Management
Tp-8f723eaf in Birmingham is seeking a Senior Team Leader to guide and develop a team of customer service advisors and SMEs for a UK banking client. You will drive performance, coach colleagues and ensure quality assurance in line with FCA standards and company processes.
The role focuses on engagement, effectiveness and improving customer outcomes, while maintaining a positive leadership culture and supporting the management team in day-to-day operational priorities.
This is a great role to take on the Senior Team Leader – Customer Experience & Coaching role at Tp-8f723eaf.
The Senior Team Leader – Customer Experience & Coaching position in the Management & Operations field is open for applications.
We have an opening for a Senior Team Leader – Customer Experience & Coaching in Birmingham, England, United Kingdom within Management & Operations.
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