Head of Product Design

Constellation Automotive Group is the largest vertically integrated digital car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer.

The leading end to end fully digital B2B used car marketplace across the UK and Europe supported by its own in-house fulfilment and logistics services

is the market leading online used car dealership in the UK. cinch aims to take the faff out of buying a used car, offering the consumer a friendly way to search for and buy a quality-checked used car fully online.

UK’s largest digital vehicle buying service. The quick, easy, safe and convenient process that has helped over 2.5 million customers to sell their car.

162 dealerships across the UK representing 26 leading manufacturers offering New and Approved Used cars and commercial vehicles, with services including vehicles maintenance, servicing, and repairs.

At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.

We’re looking for a visionary Head of Design to lead our product design function, providing strategic direction and drive operational efficiency. Your leadership will help shape our long-term strategy, ensuring that we have the right talent, processes and culture to succeed, while ensuring we deliver on our immediate commitments.

You’ll be responsible for developing a high-performing, user-centred design culture that directly supports our commercial goals. You’ll embed structured design processes, evolve our design system, advocate for accessibility, and ensure we deliver exceptional experiences that drive conversion, loyalty, and support internal users.

You’ll also work closely with senior leadership, product management, engineering, and marketing, to ensure design is a true strategic partner in BCA’s growth.

• Manage, mentor, and develop a team of UX designers, setting clear objectives, progression paths, and growth opportunities.
• Build a collaborative, inclusive team culture where ideas can thrive.
• Provide ongoing feedback, coaching, and support to help your team do their best work.

• Establish, document, and continuously improve design processes, ceremonies, and best practices.
• Align design activities with BCA’s wider business strategy and commercial goals.
• Prioritise and balance design workload to deliver against key initiatives.
• Own and evolve our design system in collaboration with Engineering and Product to ensure a consistent, high-quality experience at scale.
• Champion strong design standards, including usability, accessibility, and brand alignment.
• Drive adoption of the design system across teams, ensuring efficient and effective delivery.

• Lead the strategic and iterative improvement of digital products and services based on user insights and data.
• Ensure accessibility is embedded in everything we design and build
• Champion the role of research and evidence in shaping design decisions
• Facilitate workshops, discovery sessions, and playback of insights to ensure alignment and shared understanding

• Contribute to and grow a thriving UX and design culture at BCA’s
• Encoura…