Head of Event Business and Growth

Role type:
Health and Volunteering Operations

Hourly commitment: 35

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

The Head of Events Business and Growth will be responsible for the overall performance, growth and financial sustainability of the Events Business, leading the development of a compelling customer proposition while driving high standards of quality, service delivery, people development and innovation. Operating at a national level, the postholder will ensure the business has the strategy, operating model, leadership capability, systems, resources and partnerships needed to turn organisational priorities into effective delivery plans and achieve our ambitions.

• You have significant senior leadership experience within a complex organisation or service environment, with a proven ability to develop and deliver multi-year strategies that drive sustainable growth, transformation and improved performance.
• You combine strategic vision with strong operational leadership, translating organisational priorities into clear delivery plans, managing risk and resources, and ensuring accountability for outcomes.
• You have a strong commercial and customer focus, with experience growing services, developing new propositions, identifying revenue opportunities and ensuring financial sustainability.
• You are an accomplished leader who builds high-performing teams, develops management capability and leads geographically dispersed teams through change, innovation and continuous improvement.
• You have experience working collaboratively with volunteers and paid staff, understanding the importance of inclusive leadership and building effective relationships across a mixed workforce.
• You bring strong financial and business management skills, including performance monitoring, forecasting, resource allocation and the ability to use insight to inform decisions and drive results.
• You are an effective communicator and influencer, able to build trusted relationships with senior stakeholders, customers and external partners, and represent the organisation with credibility and confidence.
• You are educated to degree level (Level
  6) or have equivalent industry experience, are committed to ongoing…