Warranty (Service) Manager

Company Description

Hydra Force, operating from our purpose-built facility in Birmingham, UK, is a global designer and manufacturer of motion control systems and the worlds leading manufacturer of hydraulic cartridge valves and custom hydraulic integrated circuits, as well as electronic controls for a variety of off-highway industries
Bosch Rexroth and Hydra Force bring together two world-class leaders in hydraulic motion control. By combining our strengths, we've broadened our hydraulics offering to deliver the world's highest quality hydraulic control solutions to more OEMs across the globe. Together, we are expanding the possibilities of hydraulic control technology to provide innovative and reliable solutions.

Job Description

• Provide management and guidance to the Warranty Department to ensure the RMA response targets are achieved.
• Develop and maintain effective relationships with Manufacturing & Production Engineers, Supply Management personnel, Quality and Warranty claims departments
• Carry out regular visits to customer production facilities for discussions with Manufacturing & Production engineers; provide prompt and effective resolution to recurring production issues.
• Provide suggestions and steps involved for solutions to ongoing pr...