Digital Marketing Officer

Job Description

Join us in the fight against hunger and food waste - your creativity and passion could change lives across the Midlands.

Job Title: Digital Marketing Officer
Reporting to: Marketing & Communications Manager
Location: Coronation Food Hub, Birmingham - hybrid working
Hours: 37.5 hours per week, 4 days/30 hours considered
Contract: Interim (minimum 6 months) to permanent
Salary: £25,146 annum

Fare Share Midlands is the region's largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to over 650 charities and community organisations, helping to feed around 60,000 people every week.

Alongside food redistribution, we invest in people and communities through volunteering, education and employability programmes. With the opening of the Sir Peter Rigby Coronation Food Hub in Birmingham, we are entering a significant period of growth, innovation and increased impact across the Midlands.

This is a hands‑on Digital Marketing Officer role created to support the overall marketing and communications, with specific responsibilities in respect of employability programmes and overall Hub‑based activity. Working closely with the Senior Marketing & Communications Manager and the wider Mar Comms team, the postholder will deliver engaging, practical marketing and communications activity that supports:

• General marketing and communications
• Employability Skills Share programmes
• Project‑based initiatives such as local pantries
• Internal communications and staff/volunteer engagement
• New opportunities such as meeting room hire, community kitchen hire and events

This role is ideal for someone with strong video, content and digital skills, who enjoys variety, collaboration and seeing their work directly enable delivery teams and participants.

Digital Content & Video – Lead on the creation and editing of video content for:

• Social media and digital channels
• Impact stories and case studies
• Employability programmes and participant journeys
• Internal communications and staff engagement

Capture and edit short‑form and long‑form content aligned to brand guidelines. Support filming opportunities across the Hub and wider organisation.

Employability & Hub Marketing

• Work closely with the Employability team to support recruitment, engagement and promotion of Skills Share programmes
• Create accessible, engaging content for participants, employers and funders
• Support marketing and communications for Hub‑based initiatives, projects and pilots (eg catering, hospitality, pantries)
• Ensure employability activity is consistently represented across digital channels

Campaign & Project Support

• Support marketing and communications activity for:
• Meeting room hire and community kitchen hire
• Events and Hub‑based activity
• New routes to market and community projects
• Collaborate with other Mar Comms officers to deliver integrated campaigns where needed
• Adapt content for different audiences and channels

Email Marketing & Internal Comms

• Support email marketing activity in collaboration with the Senior Manager and Digital Marketing Officer
• Contribute content for internal communications, working alongside the Senior Digital Marketing Officer
• Help ensure staff and volunteers feel informed, engaged and connected during a period of change and growth

Brand, Reporting & Collaboration

• Act as a brand champion, ensuring consistency and quality across outputs
• Contribute to basic reporting and insight gathering to support evaluation and improvement
• Work collaboratively with colleagues across Marketing, Employability, Volunteering and Fundraising teams
• Support ad hoc marketing and communications activity as required

• Experience in a digital marketing or communications
• Strong video content creation and editing skills
• Excellent written communication skills and attention to detail
• Experience creating content for social