Events and Marketing Apprentice

We’re excited to be working with The Business Growth Network to recruit a Multi Channel Marketer to join their team.

The Business Growth Network is one of the UK's leading business networking and events organisations, connecting professionals, entrepreneurs and business leaders through networking events, conferences, exhibitions and business growth initiatives.

We work with businesses of all sizes to help them build valuable relationships, increase their visibility across the UK.

As an Events & Marketing Apprentice, you will play an important role in supporting the delivery and promotion of our events while gaining hands‑on experience across marketing, administration, customer engagement and event management, and access opportunities that support growth. Our portfolio includes regular networking events, membership programmes, business exhibitions and large‑scale conferences held

If you have excellent communication skills, both written and verbal and are confident speaking with people on the telephone and by email, and are ready to start a career where you can learn, grow, and make a real impact, this is the perfect opportunity for you!

• Salary: £8.00 per hour
• Performance-related membership bonuses
• Hybrid Working:
  Office and home‑based working
• Apprenticeship Qualification— a nationally recognised qualification— Multi Channel Marketer Level 3, 18 months duration.
• Practical experience in marketing, events and business operations
• Exposure to major business exhibitions, conferences and networking events
• Experience working with business owners, professionals and event partners
• Ongoing training and support from an experienced team
• Hybrid working flexibility
• Opportunity to earn performance‑related bonuses linked to membership growth
• A strong foundation for a future career in events, marketing or business development
• Access to TOTUM student discount
• Access to Life and Progress employee support programme which includes:
  Health and wellbeing support, Around‑the‑clock support, and Confidential counselling (provided by SCCU Group)

Nat West Accelerator Hub, 2 St Philips Place, Birmingham, West Midlands, B3 2RB

• Create and schedule social media content across multiple platforms
• Assist with marketing campaigns promoting events, memberships and exhibitions
• Design welcome packs and member information materials
• Update website content, event listings and membership information
• Support the creation of promotional materials and marketing assets

• Assist with the planning and organisation of networking events, conferences and exhibitions
• Attend events when required to support event delivery and member engagement
• Support major events and exhibitions with administration, logistics and exhibitor communications
• Work with event partners to ensure they are fully prepared ahead of events
• Assist with venue and supplier coordination where required

• Email event attendees to confirm bookings and provide event information
• Follow up with prospective and existing members regarding membership opportunities and welcome packs over the telephone
• Handle incoming enquiries by email and telephone
• Build positive relationships with members, visitors and event partners
• Support membership retention and growth activities

• Maintain and update internal systems and databases
• Produce reports and updates for the Operations Manager
• Ensure customer records and event information remain accurate and up to date
• Assist with general office administration and operational support

• Has excellent communication skills, both written and verbal
• Is confident speaking with people on the telephone and by email
• Generating event attendance and membership enquiries through proactive outbound telephone engagement with businesses.
• Has good organisational skills and attention to detail
• Is comfortable using social media and digital platforms
• Enjoys working as part of a team
• Is willing to learn and take on new responsibilities
• Has a positive, professional and proactive attitude

Working Hours: 30 hours per week

Future Prospects: This apprenticeship offers an excellent opportunity to gain real‑world experience within a growing national business network while developing valuable skills that will support a long‑term career in events, marketing and business operations.