Senior Content & Social Media Executive

Jewellery Quarter Bullion – Senior Content & Social Media Executive

Location: Birmingham, Office-based

Contract: Full time, permanent contract (37.5 hours per week)

Salary: up to £34,000 depending on experience

• Up to 30% Bonus
• 25 days holiday + bank holidays
• Company pension scheme
• Staff discount on products
• Modern office environment in Birmingham City Centre
• Learning and development opportunities
• Onsite Gym

Office-based at our Birmingham Head Office; visa sponsorship is not available.

We're passionate about gold and silver investment, making it simple for customers across the UK and Europe to buy, sell and store bullion securely. As the UK's leading online bullion dealer with £500m+ turnover, our brands including ,  and others are trusted by thousands of investors.

You’ll join a fast-paced, high-growth eCommerce business with a market-leading online presence and become part of a Marketing team focused on growing our brands, engaging customers and delivering exceptional content across digital channels. This is an exciting opportunity to play a key role in shaping how we communicate with our audiences through social media, email, website content and wider marketing campaigns.

We're looking for an experienced Senior Content & Social Media Executive to create, manage and deliver engaging content across email, web, blog and social media platforms.

This role combines hands‑on content creation with day‑to‑day social media management, whilst playing an active role in campaign planning, content strategy and performance analysis. It is an excellent opportunity for someone with strong content and social media experience who is looking to take ownership, bring fresh ideas and make a visible impact within a growing eCommerce business.

Working closely with the Head of Brand & Content, you will help drive engagement, grow audiences and ensure our brands continue to deliver high‑quality, relevant content across all channels.

• Write and edit engaging content for email, social media, website and blog channels.
• Create, schedule and manage social media content across multiple platforms.
• Own day‑to‑day social media management, including community engagement and audience interaction.
• Support content strategy development and campaign execution alongside the Head of Brand & Content.
• Manage and maintain content calendars across multiple channels.
• Monitor, analyse and report on content and social media performance, making recommendations for improvement.
• Identify content opportunities and stay up to date with digital marketing and social media trends.
• Collaborate with Marketing, Compliance and Product teams to ensure content is accurate, engaging and compliant.
• Support wider brand, content and marketing initiatives as required.

• Degree in Marketing, Communications or a related field, or equivalent practical experience.
• 3-5 years' experience in content marketing, social media management or a similar digital marketing role.
• Excellent copywriting, editing and storytelling skills.
• Experience creating and managing content calendars.
• Experience managing business social media accounts and growing audience engagement.
• Strong understanding of content performance metrics and social media analytics.
• Confident creating content across written, image and video formats.
• Experience with photography, video editing and content creation tools.
• Experience using Canva, Adobe Creative Suite or similar design tools would be advantageous.
• Experience with in ecommerce, retail or another commercially focused environment would be beneficial.

• Be the voice of market‑leading UK brands across digital channels.
• Work on a mix of content creation, social media management and marketing campaigns.
• Join a collaborative team that values creativity, initiative and continuous improvement.
• Develop industry expertise within a unique and growing sector.
• High level of ownership and opportunity to influence brand growth.
• Culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency
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You’ll thrive in this role if you:

• Are creative with a sharp eye for detail.
• Stay organised and consistently deliver high‑quality work.
• Enjoy generating ideas and bringing them to life.
• Are proactive, commercially aware and results‑focused.
• Bring energy, positivity, and curiosity to your work.
• Enjoy collaborating across teams.
• Have a genuine passion for content, branding and social media.

Please note that all successful candidates will be required to complete pre‑employment screening checks, which include:

• Right to work verification
• Criminal record check (DBS)
• Reference checks
• For certain roles, credit/fraud screening may also be required

At JQB we champion diversity and promote equal opportunities. We encourage applications from every background, you’re welcome here.