Email Designer

Company Overview

Absolute Collagen is the UK’s best-selling liquid collagen supplement and a fast-growing wellness brand operating at the intersection of beauty, health and nutrition.

Founded in 2017 by Maxine and Darcy Laceby, the business has built a highly engaged community of over 60,000 subscribers within a subscription-first, multichannel model. The brand is built around its core platform, Age Powerfully, celebrating confidence and vitality at every stage of life.

This is further brought to life through authentic brand advocacy, including partnerships with ambassadors such as Emma Willis and Katherine Ryan.

Now led by CEO Fiona Hope, Absolute Collagen is entering its next phase of growth, with a continued focus on strengthening its brand, customer experience and multichannel presence.

The business is B Corp certified and carbon neutral, reflecting its commitment to responsible growth. With strong momentum across direct-to-consumer, Amazon and retail, including its exclusive partnership with Boots and backing from Livingbridge, Absolute Collagen combines entrepreneurial spirit with the support to scale.

Email is one of Absolute Collagen's most powerful owned channels and central to subscriber acquisition, retention, and community building. As the brand continues to grow, the quality and consistency of our email communications must match the pace and quality of the brand’s growth.

This role exists to bring specialist email design expertise to our CRM programme, ensuring every email we send is visually stunning, on-brand, and built to convert. Working closely with the Brand and CRM teams, the Email Designer will help us raise the bar on creative execution across our entire email ecosystem.

Email experience is essential, along with a proven track record of designing and delivering high-performing campaigns and flows for consumer brands, ideally within beauty, wellness, DTC or subscription. You should have hands‑on expertise with ESPs such as Klaviyo (preferred), Mailchimp, or similar, as well as a strong working knowledge of email design best practices, and be confident testing to drive engagement, conversion, and retention.

As our Email Designer, you’ll join a collaborative, fast-paced team that values creativity, pace and high standards. You’ll own the look, feel and craft of our email communications – designing experiences that are as intelligent as they are beautiful.

You’ll bring campaigns and end‑to‑end customer journeys to life, from brief through to send, helping us engage our audiences with clarity, consistency and speed.

With a strong eye for detail, you’ll translate brand guidelines and campaign briefs into compelling email experiences that feel both beautifully executed and distinctly Absolute Collagen.

This is a hands‑on production role with genuine creative scope. You’ll work closely with the Head of Brand, CRM and retention teams, and our copywriters to deliver high-quality, optimised email assets on time and to brief.

This role will suit someone who thrives in a fast-paced environment, enjoys collaborative ideation, and understands that great email design goes beyond aesthetics – it’s about driving conversion, strengthening retention, and telling a story that earns the next open.

• Elevate the visual quality and consistency of all email communications across campaigns, flows and lifecycle journeys
• Build a library of reusable, modular email templates that increase production efficiency and brand coherence
• Contribute to improved email engagement metrics such as open rates, click-through rates and conversion
• Strengthen the brand's premium feel across all owned email touchpoints
• Support the growth of the subscriber base through best-in-class creative execution

• Emails are visually compelling, on-brand and consistently high quality
• A scalable email design system is in place, enabling fast and efficient production
• Creative output is driving measurable improvements in engagement and conversion
• The Brand team views you as a trusted creative partner who elevates every project
• Stakeholders across CRM, Marketing and Brand…