Band 5 Communications Officer

Handle, draft, and process complex and sensitive information, liaising with senior colleaguesincluding making decisions about how information is presented. Research, draft and distribute publications for internal audiences, external stakeholders andlocal, national and specialist media. Write and produce high quality information for internal and external audiences, includingarticles, colleague briefings, display boards, leaflets, presentations. Produce displays and publicity materials. Liaise with selected agencies to design and print publications using established Trust brand guidelines.

Responsible for maintaining communications systems, writing ebulletins/communication for arange of internal and external audiences using page tiger or associated software package/systems

Act as guardian of communication through notice boards and posters. Identify photography requirements and liaise with service leads and external stakeholders forphotography sessions. Develop and produce monthly statistical reports in relation to communications activity, usingexcel or similar system. Develop and maintain good working relationships with communications colleagues inneighbouring NHS organisations and partner agencies to ensure that opportunities for jointworking are maximised.

Develop staff surveys and other feedback mechanisms, using survey Monkey or other associated system. Develop and maintain distribution lists in liaison with other colleagues as appropriate,including colleague email and hard copy distribution lists. Support the senior digital communications officer, with developing and delivering the Trustsdigital strategy focusing on improved use of digital, social media and blogging to engage witha wider range of people.

Under the guidance of the Head of Communications and Senior Digital Communicationsofficer, have responsibility for the continued development and maintenance of the Trustswebsite, including ensuring content is up to date and responsive to audience needs, searchengine optimisation and ensuring accessibility standards are met so that information isaccessible, engaging, dynamic, relevant, and up to date. Write, edit, and update content for the website and intranet, in keeping with theorganisations communications and engagement strategy and publication scheme, including uploading relevant documents in a timely fashion.

Monitor and report website and social media statistics and trends monthly. This includessocial media trends and campaigns run by the Trust. Support and develop a range of digital communications including writing, editing, and distributing electronic briefings and bulletins, intranet content, web content, social media content and materials for projects and corporate activities. Use suitable social media and website metrics and other analysis tools to measure onlineactivity.

Produce reports to evaluate the effectiveness of digital activity and social media use. Be the first point of contact for media enquiries responding speedily, accurately, and effectively, escalating to the senior external communications officer when necessary. Initiate, research, and draft proactive releases to promote the Trust and raise its profileensure a proactive media plan is in place to maximise the Trusts positive media coverage and to support events and campaigns.

Responsible for monitoring press coverage. Maintain distribution list and contacts databases. Support the communications team and other departments in planning and managing complex events and activities such as open days, public meetings, annual general meeting,and VIP visits. Oversee the production of publicity and other material (written and electronic) to supportevents e.g., posters, news releases. Ensure the Trusts event and campaigns calendar is delivered, and feedback is analysed andreport to the head of communications manager.

Be responsible for organising events and supporting the communications team in anystakeholder and service user and public involvement activity ensuring all activities are carried out professionally and as agreed with the communications manager. Provide PR support for campaigns, such as researching, writing, and…