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Communications and Engagement Officer

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Melton Borough Council Homepage
Full Time position
Listed on 2026-09-12
Job specializations:
  • Marketing / Advertising / PR
    PR / Communications, Marketing Communications
Job Description & How to Apply Below

Closing Date: 12:00, Monday 21 September 2026

We are looking for two Communications and Engagement Officers to join our team on Fixed Term contracts:

Fixed term post until 31 March 2027 (Maternity Cover)

Fixed term post until 31 March 2028

Purpose of the job

Are you a talented communicator with a passion for engaging audiences and making a difference in your local community?

We have an exciting opportunity fortwo excellent communicators to join the Melton Borough Council Communications and Engagement Team.

As part of the role, you will help shape how we communicate with residents, businesses, partners and stakeholders. You'll play a key role in planning and delivering a wide range of internal and external communications campaigns, promoting council services, supporting engagement activities and helping keep our communities informed.

No two days are the same. One day you could be developing a social media campaign, the next supporting a major council project, writing news stories, creating digital content or working with colleagues and partners to engage residents on issues that matter to them.

As part of our team,you'll help strengthen understanding of council services, build trust with our communities and ensure residents stay informed, engaged and connected to the council.

About you

The successful candidate willbean excellent communicator, capable of delivering complex and varied information through written, digital and verbal channels to a variety of audiences.

You will bea strong team player who enjoys collaborating with colleagues,partners and stakeholders , whilst also being confident to work independently.

We are looking for an individual with a positive attitude and strong problem-solving skills, whois able to deliver high-quality work under pressure, man age competing priorities and meet tight deadlines.

A high level of digital literacy and a good working knowledge of Microsoft 365 applications are essential, alongside the ability to create engaging content for a range of channels, including social media, websites and internal communications. Graphic design, photography, video creation or video editing skills would be highly desirable .

This opportunity would beideal for a creative and enthusiastic individualwithprevious experience of planning and delivering communications and engagement activities. You will have a passion to continuously improve the services we provide to our communities and help our residents stay informed, engaged and connected to the council.

We offer flexible and hybrid working , built on trust. Our standard week is 37 hours, and we simply ask that service needs are met.

Balance matters . We encourage you to switch off and recharge, with up to 30 days’ annual leave, bank holidays, and three extra days  can also buy additional leave if you choose.

We Care is one of our core values. As a Healthy Workplace, we support your wellbeing through a range of activities and a confidential Employee Assistance Programme.

We help you plan for the future with the excellent Local Government Pension Scheme, financial planning workshops, career development opportunities.

And because f amily comes first , we have a strong set of family‑friendly policies.

We look forward to hearing from you if you are looking for the chance to work for aforward thinking Council and make a real difference to the people of Melton and surrounding area.

Additional information Catherine Murrell - Engagement and Communications Team Leader

Interview Date: 28 and 29 September 2026.

Melton Borough Council is committed to offering a guaranteed interview scheme for applicants that meet the essential criteria for a job profile and who:

  • Declare themselves to have a disability covered by the definition outlined within the Equality Act 2010
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