Insights Manager

We have an opportunity for a credible expertin consumer research and datalooking for their next challenge as an
Insight Manager
, to join us on a permanent basis. Expert in drawing actionable insights from consumer research and data, the successful candidate will work closely with colleagues andsenior stakeholders to understand business challenges, mine secondary data to ensure the voice of the consumer is heard, and design and interpret research projects to provide clear, accurate and actionable insight.

As
Insight Manager
, you’ll be abreast of relevant macro and market trends and proactively identify insight gaps and areas of opportunity within the guest experience and brand proposition. You will alsodevelop a deep understanding of the business to interpret research findings in a holistic and commercial context, have sound strategic thinking, and an ability to challenge the status quo.

At Mitchells & Butlers, we are at the heart of hospitality. With over 1,600 sites we’re the home of some of the nation’s favourite restaurants such as Miller & Carter and Toby Carvery, bustling bars including All Bar One, cosy country pubs and the local you didn’t know we owned. Think of a brand for any occasion, we’re all about providing moments to remember.

If you’re passionate about our consumer and insights in the hospitality industry combined, we’d love to hear from you!

• Working in a hybrid role, giving you flexibility to work from our Birmingham City Centre office and remotely
• Buy up to an extra 2 weeks holiday –life is for living after all!
• Annual Bonus Scheme, up to 30% of salary – We’re all about rewarding the hard work everybody puts in
• Private medical plan- to help keep you safe and secure
• Love eatingout?
  
  You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered.
  
  What’s more, you can alsochoose FIVE of your nearest and dearest and sign them up to 20% family and friend’s discount.
• Never a dull moment - fun, laughs and lifelong friends!
• Flexible working – to fit around the other important things in life

On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

As Insight Manager, reporting into the Director of Insight and Strategic Planning, you will be:

• Proactively working with senior stakeholders to identify commercially critical insight gaps and research projects.
• Building 360⁰ Insight Packs for each brand to inform the annual brand planning process, ensuring the strategic direction is data driven with guests at the centre. Working together with the Guest Experience Manager to identify the key opportunity areas and threats to each brand.
• Compiling an annual macro consumer trends pack and presenting it in key forums, including to the Marketing Leadership Team and at internal conferences.
• Pulling together speculative research proposals and presenting them to senior stakeholders to secure funding.
• Analysing and shaping data and research outputs into commercially astute, accurate and actionable insights.
• In conjunction with other members of the Insight team, distilling key points from industry reports and distributing findings to senior stakeholders.
• Building and maintaining strong relationships with internal stakeholders across a range of teams, including marketing, drinks category, food development, and operations.
• Manging external relationships including briefing and negotiations with secondary data suppliers, full-service agencies, and fieldwork only agencies.
• Creating and…