Operations Coordinator

Hammersmith and Fulham Foodbank is a well established and busy charity making a positive impact in our community. We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound support and working with partners to meet local needs. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.

• Lead and ensure operational excellence:
  Oversee and maintain high-quality, client-centered operational services, while supporting volunteers and coordinating resources to meet established standards.

• Facilities and logistics management:
  Manage logistics, resources and facilities, including coordinating with key stakeholders, maintaining inventories and working with suppliers and partners.

• Compliance and Health & Safety:
  Act as the Health and Safety Lead, Data Protection Lead, and ensure adherence to policies and regulations, conducting and communicating risk assessments and maintaining a safe working environment.

• Collaborate closely with our dedicated team:
  Working closely with our Warehouse Coordinator, Volunteer Coordinator, Client Support Coordinator and Hub Supervisor, to ensure smooth logistics across our Hammersmith and Fulham centres.

  Proven experience in operational service delivery and policy documentation.

• A passion for creating positive change in your community.

• Exceptional organisational skills and an ability to lead in a dynamic environment.

  Requirements:
  An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.

  We are the Hammersmith and Fulham Foodbank, an independent charity, and a proud member of the Trussell Trust Foodbank Network, providing a range of essential services for people who need help in our community. Our mission is the prevention and relief from poverty. But we don t just provide food. We know that by the time someone comes to the Foodbank, there may be wider issues needing support, which is why we also offer professional advice through our partners, such as Citizens Advice H&F and connect people with a breadth of local support.
  
  We achieve a life-changing impact through our foodbank sessions and our Hub on the White City Estate. We believe in helping the whole person, responding to the changing needs we see, and we push for early intervention in our borough to avoid people reaching crisis.

• Full‑time (37.5 hrs), indefinite contract
• Competitive salary
• 33 days annual leave
• Generous pension scheme
• Competitive benefits
• Opportunities for professional growth