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Community Activator & Volunteer Officer

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Birmingham City Council
Full Time position
Listed on 2026-09-01
Job specializations:
  • Non-Profit & Social Impact
    Volunteer / Humanitarian, Non-Profit / Outreach, Youth Development
Job Description & How to Apply Below

Description

Community Activator & Volunteer Officer

Permanent

Grade C

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Birmingham City Council is committed to creating vibrant inclusive and well-maintained parks and green spaces that enrich the lives of residents and visitors. As the UKs first accredited Nature City Birmingham is delivering its ambitious City of Nature 25-Year Plan placing communities at the heart of nature recovery and environmental stewardship. Our parks are places where people come together volunteer learn new skills and take pride in their local environment.

Volunteers play a vital role in helping deliver the Citys vision for nature supporting biodiversity projects community engagement habitat enhancement and the long-term care of Birminghams parks and green spaces.

We are now seeking a passionate and proactive Community Activator & Volunteer Officer to help shape and deliver our volunteer and training programmes across Birminghams parks and green spaces.

The Role

This is an exciting opportunity for someone who thrives on community engagement partnership working and volunteer development. You will design coordinate and promote a wide range of volunteering opportunities that are inclusive accessible and aligned with the Councils strategic priorities including the delivery of the City of Nature 25-Year Plan.

Working at the heart of communities you will help grow and support a diverse volunteer network that contributes directly to the enhancement of parks biodiversity nature recovery and community wellbeing. You will work closely with Friends Groups community organisations schools businesses and national partners to expand volunteering opportunities and ensure volunteers have a positive rewarding and meaningful experience.

You will also support the development and effective use of our CRM system helping us track engagement measure impact and demonstrate the vital contribution volunteers make towards Birminghams environmental social and community objectives.

Key Responsibilities

plan and deliver innovative and inclusive volunteer opportunities across Birminghams parks and green spaces

develop and promote training programmes that equip volunteers with the skills and knowledge needed to support park biodiversity and community initiatives

build and maintain strong partnerships with Friends Groups community organisations local stakeholders and national bodies

recruit engage and retain volunteers by creating positive rewarding and impactful volunteering experiences

support the development maintenance and effective use of the volunteer CRM system ensuring accurate records and meaningful engagement metrics

monitor and report on the social economic and environmental impact of volunteering including contributions towards the City of Nature 25-Year Plan

use data feedback and insights to drive continuous improvement of volunteer and community engagement programmes

ensure all volunteering activities comply with health and safety safeguarding equality and best-practice standards

champion volunteering as a key mechanism for delivering Birminghams nature recovery biodiversity and community engagement ambitions

Were looking for someone with experience of developing and coordinating volunteer and community engagement programmes who can build effective relationships with a wide range of stakeholders including community groups volunteers schools businesses and partner organisations. You will have strong communication and organisational skills with the ability to recruit motivate and support diverse groups of volunteers ensuring they have a positive and rewarding experience.

Youll be confident in planning and delivering training opportunities using data and CRM systems to monitor performance measure impact and inform continuous improvement. A good understanding of partnership working equality and inclusion safeguarding health and safety and volunteer management best practice is essential. Above all you will be passionate about enabling communities to play an active role in supporting Birminghams parks green spaces and the delivery of the City of Nature 25-Year Plan.

Join Us

If youre passionate about empowering communities supporting volunteers and helping Birminghams parks thrive wed love to hear from you.

What we offer in return

  • Membership of West Midlands Pension Fund with generous employer contributions
  • Enhanced Holiday Entitlement 30 days increasing with length of service
  • My Rewards Scheme access to 800 brands providing discounts and savings
  • Health and wellbeing support independent and confidential employeeassistanceand counselling occupational health

Please upload your up-to-date CV via the attachments part of your application this isrequiredfor shortlisting. Unfortunately we cannot consider any applications without a CV attached.

Job Description and Person Specification

Birmingham City Council is an accredited Disability Confident Leader employer andwe are committed to…

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