Head of Nursing & Care

Head of Nursing & Care

Location: West Heath House, Birmingham

Salary: £41,000 - £48,000 (DOE)

Hours: 35 hours per week

Lead Exceptional Care. Inspire Clinical Excellence. Change Lives.

At Brainkind, we're the UK's leading charity specialising in the assessment, treatment and rehabilitation of people living with acquired brain injuries and complex neurological conditions.

Every year we support hundreds of individuals to rebuild their independence following life-changing injuries caused by trauma, stroke, illness, hypoxia, substance misuse and other neurological conditions.

Through our expert multidisciplinary teams, innovative neurobehavioural rehabilitation programmes and person-centred approach, we empower people to achieve outcomes that once seemed impossible.

Joining Brainkind means becoming part of an organisation where clinical excellence, compassion and innovation come together to transform lives. Our teams are passionate about what they do, and we are committed to creating an environment where colleagues are supported to develop, progress and make a genuine difference every day.

About West Heath House

West Heath House is one of Brainkind's specialist neurological rehabilitation services based in Birmingham.

The service provides assessment, rehabilitation and ongoing care for adults living with complex cognitive, physical and emotional difficulties following acquired brain injury.

Using our recognised neurobehavioural rehabilitation model, our multidisciplinary team works collaboratively to maximise each individual's independence, improve quality of life and support them to achieve meaningful personal goals.

As Head of Care, you will play a pivotal role in ensuring every individual receives outstanding, evidence-based care whilst supporting the continued development of the service and leading a highly skilled clinical team.

About the Role

• This is a senior clinical leadership position responsible for overseeing the day-to-day delivery of high-quality nursing care and rehabilitation support across the service.
• Working closely with the Service Manager and multidisciplinary team, you will provide visible clinical leadership, ensuring safe, effective and person-centred care is consistently delivered whilst driving continuous improvement across the service.
• You'll lead and inspire a team of Nurses and Rehabilitation Support Workers, fostering a positive, supportive culture focused on excellence, accountability and professional development.
• This role combines operational leadership with hands-on clinical oversight, making it ideal for an experienced Nurse Leader who enjoys developing teams, improving services and making a lasting impact on people's rehabilitation journeys.

Key Responsibilities

As Head of Care you will:

Clinical Leadership

• Lead, motivate and develop the Nursing and Rehabilitation Support teams to deliver outstanding care.
• Provide visible, hands-on clinical leadership, coaching and support to colleagues.
• Promote a positive, compassionate and high-performing culture focused on person-centred care.
• Ensure staffing, clinical practice and service delivery consistently meet Brainkind's high standards.

Quality, Governance & Compliance

• Lead clinical governance, quality assurance and audit activity across the service.
• Drive continuous quality improvement and ensure compliance with CQC standards, legislation and Brainkind policies.
• Monitor clinical outcomes and implement improvements where required.
• Lead investigations, safeguarding processes and incident management where appropriate.

Care & Rehabilitation

• Oversee the assessment, planning, implementation and evaluation of evidence-based care.
• Coordinate admissions, discharges and complex clinical assessments.
• Ensure rehabilitation programmes are delivered effectively alongside the multidisciplinary team.
• Promote health, wellbeing and positive outcomes for every person we support.

Team Leadership

• Provide line management, supervision and performance management for Nursing and Rehabilitation Support staff.
• Support recruitment, induction, training and ongoing professional development.
• Mentor and develop future clinical leaders within the service.
• Foster effective communication and collaborative working across all departments.

Service Development

• Support the Service Manager with the operational management and continued development of West Heath House.
• Identify opportunities to improve care pathways, service quality and clinical outcomes.
• Build strong relationships with families, commissioners, external professionals and regulatory bodies.

About You

We're looking for an experienced and compassionate clinical leader who is passionate about delivering exceptional neurological care.

You'll be confident leading teams, driving quality improvements and supporting colleagues to reach their full potential.

You'll also bring:

• Registered General Nurse (RGN) qualification with valid NMC registration.
• Previous experience managing a ward, department or large nursing team.
• Strong leadership skills with the ability to…