Quality Assurance Manager

Amey are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Working for us, you’ll be delivering sustainable infrastructure solutions that enhance life and protect our shared future.

Our people are driven by a set of strong values, based on safety, insight, and collaboration.

We have a fantastic opportunity for a permanent Quality Assurance Manager to join our Consulting team. The Quality Assurance Manager is a key position within the central HSEQ team, responsible for supporting continuous improvement and quality assurance across the organisation. The role is strategic in nature, with a focus on compliance, innovation, and digital transformation to elevate operating standards and deliver excellence throughout the business.

This position reports to the Quality and Improvement Business Partner and works collaboratively with operational business sectors/accounts and enabling functions. The Assurance Manager helps maintain compliance with ISO 9001, ISO 14001, and ISO 45001 as a core offering but will also be involved in ISO 50001, ISO 19650, PAS 2080, RISQS, Achilles UVDB and NERS. This will be done by actively taking part in audits and will lead initiatives to enhance efficiency, mitigate risk, and improve client satisfaction.

The role also involves championing Quality 4.0 by integrating technology and digital tools into organisational processes.

• Support the implementation of quality strategy aligned with Amey Group and Consulting business unit objectives.
• Ensure operational teams apply the Amey model and subscribed standards, providing guidance to HSEQ personnel.
• Proactively maintain up-to-date knowledge of relevant legislation, regulations, and industry best practices through formal continuing professional development (CPD), ensuring personal competence and credibility.
• Clearly communicate updates on standards, policies, and procedures to all relevant stakeholders, ensuring that expectations and requirements are consistently understood and followed.
• Demonstrate ethical, reliable, and conscientious behaviour in all activities, and setting a positive example for others in the organisation.
• Provide guidance to operational teams and HSEQ personnel to ensure adherence to the Amey model and subscribed standards, with a focus on maintaining compliance.
• Develop and manage audit schedules and conducting surveillance visits to monitor compliance.
• Support incident investigations and root cause analysis and advising on effective preventive actions.
• Manage the Amey online reporting tool, Eco Online, overseeing action closures to the required quality and standard, and formally challenging overdue items.
• Analyse data to identify trends and recommending improvements to enhance efficiency, mitigate risk, and improve client satisfaction.
• Review management systems and support risk control implementation.
• Actively support and participate in Supplier evaluations
• Support bid teams to embed Amey’s strategy and compliance approach into bid submissions.
• Manage HSEQ digital systems, ensuring there is minimum downtime to allow the business to operate.
• Innovate digital solutions where possible to keep moving the business and our clients forward as new tools and strategies emerge.

• ISO 9001 Auditor Qualification
• Ability to define Assurance standards which are pertinent to the business.
• Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs.
• The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Oversight of process effectiveness at different stages to identify and recommend corrective actions or areas of improvement.
• Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues.
• Support the business in elevating excellence to assure client satisfaction, minimise risk, increase efficiency and building a reputation for…