Quality Officer - ATMPs

We are currently seeking a fixed-term Quality Officer to join the QA ATMP team within the Quality Directorate. The role of the Quality Officer is to provide independent advice, guidance and support in the use of our quality systems. The Quality Officer will also assist in monitoring our quality system on a day-to-day basis, ensuring that all licensing and accreditation activities are undertaken as they should be.

The Quality Officer will support the delivery of essential training to staff and monitor quality system performance across the ATMP department. A key activity will be the facilitation and management of the Incident Management system, in collaboration with internal and external business users.

The ATMP Officer post reports to the Quality Assurance Manager ATMPs and whilst will be based at Birmingham they will support all of the ATMP sites (Filton, Liverpool, Barnsley and Birmingham) The role requires some on site activities but also has the flexibility for working remotely.

About the Role

You will assist the Quality Assurance Manager in the smooth running of the Quality Assurance Department, including team briefings, training, planning and prioritising workload of the team

You will be responsible for assisting in the licensing and accreditation activities by liaison with all departments, providing advice and training in the NHSBT quality management systems

You will assist in the management of an incident reporting system, and a complaint handling system, by engaging with both internal and external stakeholders

Within the QA ATMP team, you will support the Assistant QA Managers in product batch review and release.

You may be responsible for the management of small-scale change controls and quality incidents.

You will be responsible for monitoring national inboxes and escalating problems as required.

To support activities, some travel throughout the UK and spending some time away from base, which may involve working irregular hours and occasional overnight stays may be required, this will be with prior notice.

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at:
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of…