Quality Assurance Manager

We are currently recruiting for an experienced QMS Manager to join a highly established and technically advanced aerospace manufacturing business in Birmingham
.

This is a key role within the organisation, with responsibility for the ownership, development and continual improvement of the Quality Management System
, ensuring it remains robust, effective and fully aligned with customer, regulatory and industry requirements.

The successful candidate will be an experienced Quality professional with a strong background in aerospace or highly regulated manufacturing
, with proven experience working with AS9100 / ISO 9001
, internal and external audits, corrective actions and continuous improvement.

This is a hands-on QMS leadership role rather than a purely administrative position. You will be expected to work closely with Engineering, Production, Operations and senior management to ensure the QMS is embedded throughout the business and delivers measurable improvements.

• Take overall ownership of the company's Quality Management System (QMS).
• Develop, implement and continually improve the QMS in line with AS9100, ISO 9001 and customer requirements
  .
• Ensure Quality processes and procedures are effectively implemented across the manufacturing operation.
• Plan, manage and lead internal, external, customer and certification audits
  .
• Act as the key point of contact for Quality Management System matters.
• Manage non-conformances, corrective and preventive actions and ensure effective root cause analysis.
• Develop and monitor Quality KPIs, identifying trends, risks and opportunities for improvement.
• Ensure appropriate CAPA processes are implemented, monitored and closed effectively.
• Work closely with Engineering, Manufacturing and Operations to improve process control and product quality.
• Support customer and supplier Quality requirements where required.
• Maintain Quality documentation, procedures, records and controlled information.
• Ensure changes to processes, products and requirements are appropriately reflected within the QMS.
• Drive a culture of continuous improvement, right-first-time manufacturing and quality ownership
  .
• Support management reviews and provide clear reporting on QMS performance and Quality risks.
• Ensure the organisation remains audit-ready and compliant with applicable aerospace standards and customer-specific requirements.
• Provide Quality guidance, coaching and support across the wider business.

You will be an experienced QMS / Quality professional with a strong understanding of Quality systems within an aerospace, defence, aviation or similarly regulated manufacturing environment.

Ideally, you will have:

• Proven experience in a QMS Manager, Quality Manager, Quality Systems Manager or Senior Quality position.
• Strong experience within aerospace manufacturing or another highly regulated engineering environment
  .
• Excellent working knowledge of AS9100 and ISO 9001
  .
• Experience owning, maintaining and continually improving a Quality Management System
  .
• Strong experience leading internal, external and certification audits
  .
• Experience with CAPA, root cause analysis and non-conformance management
  .
• A strong understanding of Quality processes within a manufacturing environment.
• Experience working cross-functionally with Engineering, Production, Operations and Supply Chain.
• A hands-on and practical approach to Quality rather than purely administrative experience.
• Strong analytical and problem-solving skills.
• Excellent communication skills and the confidence to influence at all levels.
• The ability to challenge existing processes and drive meaningful improvements.

• AS9102 / First Article Inspection (FAI) experience.
• Experience with customer-specific aerospace requirements.
• Knowledge of 8D, 5 Why, Ishikawa/Fishbone and other RCA methodologies
  .
• Lean / Six Sigma or continuous improvement experience.
• Experience with in precision engineering, machining, fabrication or complex aerospace manufacturing.