Business Administrator Apprentice Level 3; Apprenticeship

This is not your usual admin job!! This is NOT an office job! You will be visiting City Centre and West Midlands properties and inputting data to produce a range of property reports for Letting Agents and Landlords. Most properties will be empty/vacant apartments and houses however some may have tenants/landlords present. You will be on your feet all day, walking around the City Centre between properties or using public transport to visit agents and properties in the surrounding areas.

It is a very active and physically demanding role. Whilst the core of our work is based in the City Centre you will also be required to travel to properties outside the city centre at times.

• Collecting and returning keys to Lettings Agents.
• Producing highly detailed property reports by inputting relevant property data into handheld mobile devices that contain accurate description and supporting photographs.
• Obtaining all property meter readings (gas, electric and water) for the day’s reports.
• Using own judgement to make sensible decisions regarding actions required during property inspections.
• Checking own reports for accuracy and quality.
• Completing all reports within agreed timescales.
• Meeting Tenants or Landlords at properties occasionally.
• Strengthening Customer relations through regular professional communication regarding property inspections face to face, by mobile and email.
• Always ensuring an excellent Customer experience.
• Resolving any customer service issues or queries from Customers.
• Maintaining regular and consistent attendance, punctuality, personal appearance, and adherence of relevant company policies and procedures.

The Apprentice will need a keen eye for detail to spot things within the properties to produce accurate reports. The Apprentice must be able to produce high quality, detailed and accurate reports, which ensure that our clients are better protected against any deposit disputes that may arise following the end of a tenancy. Clients benefit from a same day turnaround and as such you need to be efficient as well as effective and will need strong data inputting skills and a fast-typing ability.

Knowing what to look for, being consistent, and providing accurate information supported by photographs helps us to provide our clients with the evidence they need to make key decisions impacting on both their revenue and reputation. Building a relationship of trust with our customers through accurate reporting and excellent customer service is critical. Master this and there are real opportunities for career progression.

Skribes are Birmingham’s leading Independent Property Inventory Management Specialists. We are on a mission to take Property Inventory Management out of the Stone Age and into the Digital Age…Would you like to join us? We protect both the income of landlords, and deposits of tenants with our range of property reports. Skribes use digital technology & exceptional customer service to make it easier and faster for Letting Agents and Landlords to gain relevant information about their properties and get their properties ready for the next tenant to move in quicker, saving them time and money.

We are looking for people to provide our full range of digital reports and conduct property inspections. Skribes are keen to invest in and develop stand out candidates who can start at the grass roots of our company, learn the ropes, continually improve, and build their reputation as a valuable member of the team whilst developing strong and credible relationships with our clients.

We are looking for bright new talent to join our fast‑growing team. We’re at the stage of faster expansion, which gives you a great opportunity to make your mark and grow with us. Please note that this role is physically demanding, and you will be expected to work 90% alone most of the time inside properties.

• You have a keen eye for detail and always seem to know when something is not quite as it should be. You leave no stone unturned.
• Methodical and logical in your approach to work.
• Excellent use of judgement to consider available information and come to logical, sensible conclusions.
• You…