Homeownership Officer
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-25
Listing for:
RG Setsquare
Full Time
position Listed on 2026-09-25
Job specializations:
-
Real Estate/Property
Property Management & Leasing, Residential Real Estate
Job Description & How to Apply Below
Birmingham based with Midlands wide coverage
£33,000 - £37,500 per annum + car allowance
Permanent
We are working with a well established housing association based in Birmingham, with properties and customers across the Midlands, who are looking to appoint a Home ownership Officer on a permanent basis.
This is an excellent opportunity for an experienced housing professional to take responsibility for the effective property management and providing a high-quality service to leaseholders and shared owners.
The role will involve working across the Midlands, so a full driving licence and access to a vehicle are required.
Key responsibilities
Manage a portfolio of leasehold and home ownership properties across the Midlands.
Provide professional advice and support to leaseholders, shared owners and other customers.
Administer and manage service charges, ground rents and other home ownership related charges.
Deal with leasehold enquiries, complaints, breaches and queries
Support the delivery of major works and consultation processes
Manage leasehold and home ownership transactions, including sales, assignments and staircasing
Work closely with internal teams, contractors, solicitors and external stakeholders.
Take appropriate action to address breaches of lease and recover outstanding debts
Undertake site visits across the Midlands as required.
About you
We are looking for someone with proven experience within home ownership or leasehold management.
Experience managing a portfolio of leasehold, shared ownership or home ownership properties.
Good knowledge of leasehold and shared ownership legislation and processes.
Experience with service charges, Section 20 consultations and leaseholder matters.
Strong communication and customer service skills.
The ability to manage your own workload and prioritise competing demands.
Excellent organisational and administrative skills.
The confidence to deal with complex queries, complaints and challenging situations.
Good IT skills and experience using housing management systems.
A full UK driving licence and access to a vehicle.
If you are an experienced Home ownership Officer or Leasehold Officer looking for your next permanent opportunity, we would be keen to hear from you.
RG Setsquare is acting as an Employment Agency in relation to this vacancy
Additional Information / Benefits
£33,000 - £37,000 + Car Allowance
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