Waiting staff

Waiting Staff – 32 Hours per week – Birmingham

Salary: £12.62 per hour | Department:
Sky Bar & Restaurant |

Location:

Birmingham | Published: 11 February 2026 | Closing Date: 24 February 2026

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events.

A vibrant destination with a beautiful lakeside location, it offers a fun and fast‑paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of one year’s experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.

• Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• Have an impeccable appearance with an engaging personality
• Be an excellent team player with exceptional communication skills
• Have good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is essential

• Dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services
• Online Discount portal
• Range of “flexible benefits” such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on‑site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on‑site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar

At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.

Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.

So what are we looking for? If you feel you tick the below boxes then we would like to hear from you!

• Enthused about working for Genting, and strongly believe in our values
• Demonstrate a positive, can‑do attitude
• Have outstanding customer service skills
• Be friendly, helpful and supportive towards all team members
• Take pride in their appearance
• Reliable and hard working
• Be flexible to fit in with our 24 hour business
• Bring some personality and fun to the workplace
• Enjoy the online discount portal
• Choose from a range of “flexible benefits” such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on‑site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on‑site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar

Waiting staff 32 Hours per week Birmingham
• Birmingham, West Midlands, United Kingdom