Sales Associates; part-time

Section:
Outlet

Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate Sales Associate (perm, part‑time 10hr) to join our The North Face team based in Birmingham Resort World.

As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor. The North Face is part of the VF family, a global apparel company linking people to the lifestyles they cherish. We power movements of sustainable and active lifestyles for the betterment of people and our planet. We are a premier exploration company that sparks curiosity, disrupts, creates communities, and leads with integrity.

• Providing the highest level of customer service, ensuring that all customers are treated with respect.
• Developing a thorough knowledge of products in store.
• Maintaining merchandising standards in accordance with brand guidelines.
• Keeping up to date with current trends and the brand’s place within the market.
• Following all operational procedures in the store and in the stock room.

• You love interacting with customers. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can‑do attitude, facing all situations in the store.
• You are passionate about our brand, fashion, and retail in general.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are flexible when it comes to working weekends, evenings and holidays as necessary.
• Previous experience is great but not necessary. What matters most is that you live and demonstrate our Guiding Principles:
  Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

We offer a comprehensive benefits package that encourages mental, physical and financial well‑being for all VF associates.

• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive, feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training. From an induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team, we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.