Assistant Store Manager

We’re Hiring:
Deputy Store Manager – Zara (Birmingham)

At Zara, we move fast, think commercially and lead from the front. We’re looking for a Deputy Store Manager to join our Birmingham store — a strong, visible leader who thrives in a high‑volume environment and knows how to deliver results through people, product and pace.

As Deputy Store Manager, you’ll work closely with the General Manager to drive the full store operation — from sales and stock flow to team performance and customer experience. You’ll be a key connector across departments, ensuring everything runs seamlessly while keeping the energy high on the shop floor.

• Drive store performance to meet and exceed K
• Coordinate across Product, Operations and CX teams to maximise sa
• Ensure efficient stock flow, replenishment and product availabil
• Identify opportunities and implement improvements quic
• Maintain strong operational standards across all ar

• Lead, motivate and develop a large, diverse t
• Manage rotas, productivity and payroll in line with budg
• Support recruitment, performance management and succession plann
• Partner with HR on employee relations and wellbeing initiati
• Create a positive, inclusive and high‑performing cult

• Lead by example to deliver an exceptional customer jour
• Work closely with CX teams to elevate in‑store experie
• Ensure smooth operations across all customer touchpoi

• Uphold Health & Safety, security and cash management procedu
• Protect stock and reduce shrinkage through strong contr
• Maintain high presentation and maintenance standa

• Proven experience leading in a fast‑paced, high‑volume retail environ
• Strong commercial mindset with confidence using KPIs and
• Experience managing large teams and driving perform
• Highly organised with excellent planning and prioritisation sk
• Resilient, adaptable and solution‑focused under pres
• Strong communication and influencing sk
• Passion for fashion, product and customer experi

At Inditex, we invest in people who take ownership, think differently and want to grow. You’ll be part of a dynamic business where your impact is visible every day — with real opportunities to develop your career.

We are committed to building diverse, inclusive teams where everyone feels they belong. We welcome applications from all backgrounds and will support you with any adjustments needed throughout the recruitment process.

Ready to lead with impact? Apply now and be part of Zara Birmingham.