Client Host

Job Description

Client Experience Host - Part Time (22.5hrs per week)

As the Client Experience Host, you will support the Sales Consultants and the wider store team to ensure all clients receive an exceptional and memorable experience. This hands‑on role involves spending a lot of time on the shop floor and carrying out many administrative duties in the back office.

You will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our stores, to create a personal and luxury experience that goes above and beyond expectations.

• Exceptional communication and interpersonal skills.
• Experience with in hospitality or luxury retail.
• Ability to build rapport and long-lasting relationships with clients.
• Strong understanding of what an exceptional customer experience looks like.
• Experience working within a high performing team.
• Excellent organisational skills.

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay