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Facilities Assistant

Job in Birmingham, West Midlands, B1, England, UK
Listing for: National Trust for Places of Historic Interest or Natural Beauty
Part Time position
Listed on 2026-06-19
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.75 GBP Hourly GBP 12.75 HOUR
Job Description & How to Apply Below
Position: Facilities Assistant 12.75 per hour

Summary

Facilities Assistant (Fixed‑term, 22.5 hrs/week, until 18 December 2026). Salary: £12.75 per hour. Working pattern includes weekends and bank holidays.

Responsibilities
  • Clean and maintain the National Trust's buildings and outdoor spaces, including sweeping, litter picking and general cleaning.
  • Perform minor maintenance work and support other teams as required.
  • Assist with unloading deliveries and other manual work.
  • Provide excellent customer service to visitors, answering queries and speaking to guests.
Qualifications
  • Focused on providing great service to everyone.
  • Team player with the ability to work independently.
  • Well‑organised, adaptable and willing to learn new skills.
  • Comfortable working in a flexible and adaptable way.
Benefits
  • Substantial pension scheme up to 10% basic salary.
  • Free entry to National Trust places for employee, a guest and children under 18.
  • Season ticket loan.
  • EV car lease scheme for qualifying roles.
  • Work‑related discounts (gym, shopping, cinema).
  • Holiday allowance up to 32 days, plus holiday purchase scheme (subject to minimum criteria).
Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination.

Safeguarding Statement

The National Trust is committed to a safe recruitment process and will not accept applicants who are not suitable to work with children, young people or adults at risk.

Location

Fountains Abbey, Fountains, Ripon, HG4 3DY

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