Retail Sales Assistants

Retail Sales Assistant – Store

We have exciting opportunities for Retail Sales Assistants to join our team as front‑of‑house staff, delivering an inclusive and welcoming customer shopping experience.

• Full Time – 35 hours a week
• Part Time – 16 hours a week
• Variable hours

You will offer thoughtful product guidance, assist and support customers through enquiries and process sales at payment points efficiently and friendly. You will maintain the store’s look and feel, replenish stock, manage merchandising stands, and tidy displays. You will use effective selling skills to highlight promotional items and help achieve sales targets while maintaining high standards of professionalism with a customer‑first approach.

Pro‑active, positive individuals who thrive in a customer‑focused environment and are motivated to achieve sales targets. Proven sales experience paired with exceptional customer service skills, an engaging and active listening approach, and persuasive communication. Excellent organisational skills for a fast‑paced, dynamic environment. Flexibility to work matchdays, evenings, weekends, and regular shifts as per a pre‑communicated rota.

The new retail store is located within Birmingham’s iconic Bullring shopping centre, a collaboration between adidas and Aston Villa Football Club offering the best of adidas Originals, apparel, sportswear, and official Club merchandise. Your role will help bring a unique retail experience that blends global sports style with the identity of our club, supporting our rapid growth and commercial footprint.

As a member of our team, you will receive staff benefits designed to support your well‑being, career development, and teamwork.

Aston Villa Football Club celebrates the diversity of its Club and embraces equal opportunities for all.