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Retail Customer Experience Manager

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Entain Group
Part Time position
Listed on 2026-07-27
Job specializations:
  • Retail
    Customer Service Rep, Retail & Store Manager, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 14774 - 21042 GBP Yearly GBP 14774.00 21042.00 YEAR
Job Description & How to Apply Below

Entain Group is seeking a Retail Customer Service Manager in Birmingham to lead a shop team in delivering excellent customer service. You will report to the Shop Manager and drive standards daily in Ladbrokes & Coral betting shops, taking bets, handling cash, and supporting product demonstrations.

Shifts are part-time with a typical rota of 20 hours per week, with early and late openings 8am–10pm across locations. Entain offers a supportive, inclusive environment and a strong benefits package.

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