Service Charge Accountant; Experienced

Role: Service Charge Accountant - Experienced Level (26490)

Location: Birmingham

Contract: Permanent

Hours: Monday to Friday – 9am to 5pm (35 hours per week)

First Port, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a Service Charge Accountant (Experienced Level), you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support First Port’s mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

As a Service Charge Accountant (Experienced Level) you will manage and oversee service charge accounts for residential and commercial properties, including budgeting, reconciliation, and reporting. This role ensures compliance with regulations and company policies.

• Assist in preparing and maintaining service charge cost estimates
• Manage a portfolio of service charge accounts ensuring accuracy and compliance.
• Prepare and review financial statements for homeowners
• Answer queries from key stakeholders
• Ensure compliance with relevant policies and regulations
• Manage the annual service charge audit process and liaise with auditors for portfolio
• Identify and implement process improvements for greater efficiency.
• Stay updated on industry regulations and standards.

• Proven experience within Finance roles.
• Good knowledge and high attention to detail in financial reporting.
• Proficient in Microsoft Excel and accounting software (property management software is a plus).
• Excellent communication skills and ability to work with internal and external stakeholders.
• Strong organisational skills and ability to manage multiple tasks.

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

We’re committed to promoting diversity at First Port and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at First Port, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join First Port.

Competitive salary dependent on role and experience, plus benefits