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Store Customer Experience Leader

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Sainsbury’s
Full Time position
Listed on 2026-10-10
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 29000 - 36000 GBP Yearly GBP 29000.00 36000.00 YEAR
Job Description & How to Apply Below

Sainsbury’s in Birmingham’s Northfield Store is seeking a Customer Experience Manager who will own the overall customer journey from checkout to back-of-house and ensure we deliver on our commitments. This role requires hands-on leadership and a focus on service excellence.

You’ll lead front-end operations, manage store colleagues and payroll, and may take overall responsibility for running the store. A proven track record in high-volume retail, KPI delivery, and people management is essential.

The Store Customer Experience Leader role at Sainsbury’s is now open for applications in Birmingham, England, United Kingdom.

This opening is for the Store Customer Experience Leader role at Sainsbury’s.

We are seeking a motivated Store Customer Experience Leader to join Sainsbury’s in Birmingham, England, United Kingdom.

Consider building your career as a Store Customer Experience Leader at Sainsbury’s.

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