Parcel Delivery Resolution Specialist
Listed on 2026-10-27
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Retail
Delivery, Customer Service Rep
DPDgroup in Birmingham is seeking a Customer Service Advisor to assist customers with parcel collection and delivery. You will work with Drivers, Shift Managers and Operations Managers to identify issues and own resolutions.
You will handle delivery status queries, provide Proof of Delivery, and investigate missing parcels or disputes, using clear communication and a proactive approach.
This is an excellent position to take on the Parcel Delivery Resolution Specialist role at Dpdgroup.
Step into the Parcel Delivery Resolution Specialist role at Dpdgroup in Birmingham, England, United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Birmingham, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
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