Sales Executive

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About Wessex Internet
We are a fast-growing, innovative Internet provider, delivering full-fibre broadband across rural areas in the Southwest, including Dorset, Somerset, New Forest, and now expanding our network into Wiltshire. Dedicated to delivering lightning-fast broadband to thousands of countryside homes and businesses, we are different to most Alt Nets in that we design, build, and operate our own network to ensure every connection meets our high standards.

Late last year, we celebrated an exciting milestone in connecting our 10,000th customer to our full-fibre service. This achievement highlights our commitment to exceptional customer service and is reflected in our customer reviews and trust pilot scores.

We’re a growing business built on teamwork, where each contribution is valued and has a part to play in our successes. With a focus on personal and professional growth, we offer endless opportunities to make an impact. As we continue to grow, we are seeking passionate individuals to join our team.



The Role
Wessex Internet is excited to offer a great opportunity for a driven and confident Sales Executive to join our team. The role would suit someone who enjoys selling, building relationships, working towards clear targets, and making a positive impact; particularly in rural communities, by promoting our ultra-fast broadband packages.

You’ll be responsible for handling both inbound and outbound calls, engaging in campaigns, selling fibre packages and managing customer interactions through our CRM. While previous experience with these tools is a plus, we’re happy to provide full training to the right candidate.

Key responsibilities include building and maintaining a strong pipeline, hitting sales targets, and ensuring all customer interactions and opportunities are managed to a high standard.

If you have a passion for sales and motivated by results, we’d love to hear from you to join our sales team.

Responsibilities

• Actively promote and sell ultra-fast fibre broadband packages to residential and business customers, with a particular focus on rural communities.
• Handle inbound sales enquiries and conduct outbound calls to generate new business and follow up on leads.
• Engage in targeted sales campaigns, contributing to the development and execution of initiatives that drive growth.
• Develop and maintain a robust sales pipeline, managing prospects through the entire sales cycle—from initial contact to closing the deal.
• Achieve and exceed individual sales targets and KPIs, contributing to the overall performance of the Sales team.
• Accurately manage and update customer data using CRM and billing platforms to ensure a seamless customer journey and reliable records.
• Follow up on marketing-generated leads, converting interest into orders through clear, confident, and compelling communication.
• Work collaboratively with internal teams (e.g., marketing, customer support, and technical teams) to ensure consistent messaging and support across the customer lifecycle.
• Respond promptly and professionally to customer queries, delivering a high standard of service in every interaction.
• Manage opportunities, cases, and correspondence (emails, calls, CRM tasks) efficiently and in alignment with company service standards.

• Desire to sell-Internal drive & ability to make & close sales.
• Customer Service-Having a friendly and engaging personality, someone who takes pride in delivering exceptional customer service.
• Excellent communication skills- Confident speaking to customers for long periods on the phone. Has excellent written communication skills over emails.
• Highly organised- You can manage multiple tasks, juggle competing priorities, and meet deadlines without compromising on quality.
• Problem-solving mindset- You’re comfortable dealing with customer queries, taking ownership of issues and resolving them efficiently and professionally.
• Adaptability- You remain calm and productive in fast-paced, dynamic environments and are quick to adapt to change.
• Target-driven- You’re motivated by achieving goals and KPIs,…