Sales Development Representative

Location: London office (Liverpool Street) with flexible hybrid working

Contract: Full-time

Reports to: Head of Sales / Sales Director

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Software Development

Salary: £40,000 - £60,000

R3 Digital is a Salesforce Platinum (Summit) Partner and one of the UK’s leading consultancies specialising in Healthcare and Life Sciences
. With a team of 35 specialists, over 200 Salesforce certifications, and award‑winning delivery (including Salesforce’s UK&I Rising Star Partner of the Year), we design and implement transformative solutions across:

• Artificial Intelligence and Agentforce
• Salesforce Platform & Industry Clouds
• Enterprise Architecture, Advisory & Solution Design
• Implementation, Integration (Mule Soft), Data & Analytics
• Managed Services, Maintenance & Ongoing Support

We are deeply embedded in the healthcare sector – from NHS trusts and mental health providers to medical device manufacturers, biotech, and clinical services organisations. Our solutions tackle real‑world, high‑impact challenges: digital front doors, patient access, AI‑powered call triage, clinical workflow automation, and referral‑to‑placement journeys.

Our London office (near Liverpool Street) anchors a collaborative, delivery‑focused culture where consultants, architects, developers, and commercial teams work together to solve meaningful problems.

Joining R3 means joining a company that is growing fast, investing heavily in AI, and is committed to developing the next generation of consultants, account managers, project managers, solution architects, and AI specialists
.

We are hiring three ambitious SDRs to join our growing sales organisation. This is a perfect entry‑point into the world of Salesforce, AI, consulting, and digital transformation
.

As an SDR, you will be responsible for generating and qualifying new business opportunities for our consulting, implementation and AI services. You will become an expert in our value proposition, understand the needs of potential clients, and create meaningful first conversations that open doors for our sales and advisory teams.

This role is highly collaborative – you will work closely with Marketing, Senior Consultants, Solution Architects and our leadership team, gaining exposure to real projects and real customers from day one.

Research & Insight

• Research companies, industry verticals and key decision‑makers across Healthcare, Life Sciences, Public Sector and Technology.
• Develop a deep understanding of R3 Digital’s AI, Agentforce, Salesforce, Integration and Advisory offerings.
• Learn our case studies, success stories and value frameworks to confidently articulate our capabilities.

Outbound Prospecting & Lead Generation

• Identify new opportunities via email outreach, cold calling, Linked In and social selling.
• Tailor outreach using insights from research, industry trends and Salesforce ecosystem developments.
• Support multi‑touch campaigns, ABM programmes and targeted vertical initiatives.

Inbound Lead Management

• Respond to inbound leads promptly and professionally.
• Qualify prospects using agreed frameworks (BANT, MEDDIC‑lite or internal equivalents).
• Book introductory meetings for our Account Executives, Client Executives or Senior Consultants.

Campaign & Event Support

• Work with Marketing to execute lead‑generation campaigns, webinars, industry events and Salesforce ecosystem initiatives.
• Attend R3 Digital and Salesforce events to network, generate leads and build a personal brand presence.

Sales Process Support

• Maintain accurate records in Salesforce CRM.
• Prepare briefing notes for pre‑sales consultants and senior colleagues.
• Follow opportunities through the pipeline and provide support where relevant.
• Ensure smooth handovers to sales, delivery and consulting teams.

Core Experience (Essential)

• Excellent verbal and written communication skills.
• Strong research skills and intellectual curiosity.
• Confident, articulate and comfortable engaging senior stakeholders.
• Highly organised, reliable and proactive.
• Genuine…