Sales Associate

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At Bremont, we design and create the ultimate tool watches — built to be tough, reliable, and ready for any adventure. Our watches are crafted for those who believe that anything is possible with the right mindset. Whether it's pushing the limits of endurance or achieving the unthinkable, Bremont is proud to provide watches for some truly extraordinary feats of endurance that inspire us to dream bigger and Take it Further.

With deep British heritage, Bremont stands as a symbol of determination, innovation, and adventure. Made in our state-of-the-art facility in Henley-on-Thames, each timepiece combines precision engineering, expert craftsmanship, and cutting-edge design.

Our mission? To create the world’s most capable tool watches that inspire the dream of limitless exploration.

We’re united by a shared passion for adventure and excellence, and a commitment to pushing the boundaries of possibility.

Our culture is built on our core values:

• The Spirit of the Adventurer
  : pushing the limits of what’s possible with a relentless determination to achieve the unimaginable. It’s this spirit that fuels our culture and drives us to keep innovating and challenging the status quo.
• The Attitude of the Adventurer
  : a successful expedition relies on everyone playing their part. We know that the power of collaboration far exceeds individual effort. At Bremont, we share the load and know that together we will succeed.
• The Focus of the Adventurer
  : there is no prize in complexity. True design and engineering brilliance simplifies and clarifies. Our approach to brand and business is rooted in simplifying processes and procedures to achieve greater success.

Together, we create an environment where every team member can thrive and contribute to the future of Bremont.

You are the Explorer… This is the Expedition… Enjoy the Adventure!

• Consistently achieve and/or exceed monthly and quarterly budgets and KPI’s goals through proactive selling, upselling, and cross-selling techniques
• Put forward marketing initiatives for the boutique to drive awareness, footfall, and sales to the Boutique Manager.
• Be presentable, in line with company guidelines, on the shop floor and when representing the brand.
• Demonstrate ability to proactively recruit new clientele.
• Provide customers with product knowledge and recommendations on which Bremont products best suit their needs.
• Cultivate and maintain good relationships with existing clients.
• Ensure a best-in-class client experience acting as an ambassador for the company.
• Deliver consistent first-class customer service and after sales experience to increase and retain customer loyalty.
• Ensuring live chats are attended to daily and in line with company expectations.
• For all communication, client and internal use excellent written skills, with a swift response and ensuring accurate information is given.
• Flexibility to work varied shifts including evenings and weekends. Provide support at other Boutiques when required for the needs of the business.
• Ensure events run smoothly by assisting with set up and take down, meet and greet guests and find opportunity to connect, with an objective of building a client relationship.
• Receive and distribute service/repair watches – liaise with Customer Service team to ensure customers are given great customer service and follow up throughout this process.
• Take pride in the boutique environment with visual merchandising and ensuring the boutique is in line with model store standards to match the quality of our product.
• Actively participating in in-store events, trunk shows, and promotional activities to generate excitement and sales.
• Addressing customer concerns with grace and professionalism, finding solutions to maintain satisfaction.
• Staying updated on current fashion trends and industry news to inform customer interactions.
• Embodying the brand image through professional demeanour, attire, and communication style.
• Processing sales transactions accurately and efficiently, ensuring a smooth checkout experience.
• Establishing and nurturing long-term relationships with clients through…