Account Manager

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Birmingham - Midlands

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting an Account Manager to cover the Midlands and reporting to the Operating Territory Lead. The main goal is to manage the service accounts, working with customers in a proactive way to ensure we improve our value with them, reducing cancellations and increasing service sales (O, T, MOD/BEX R), working closely with MOD/BEX R sales rep to accelerate lead generation

On a typical day you will:

Create and maintain long term relationships with customers through proactive customer engagement planning and reactive response to enquiries and complaints

Defend portfolio, reducing cancellations and renegotiations value

Know OTIS Service Business to be able to, working with the branch team, provide the best possible solution to customers, generating the highest value for the company. Must be able to work in cross functional teams

Increase Service Sales (O, T, MOD/BEX R), being able to create needs on customers and maximise profitability of each account

Increase Otis One Sales, being able to generate incremental subscriptions

Make proposals, decisions and close deals independently, according to company rules.

Know maintenance service, strategies and procedures: contracts, strengths, CRM, RTV, competitors.

Manage annual price increase process.

Role model and demonstrate unwavering commitment to The Absolutes in all daily work, decisions and in the environment created for your team.

Role specific skills & competences:

Strong interpersonal and communication skills

Strong commercial and negotiation skills

Results oriented

Team Player

Customer centricity

Previous Experience In Another International Company Would Be Preferable.

Apply today to join us and build what’s next

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Sales and Business Development
• Industries Technology, Information and Internet

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