CXC Telemarketer

Job Description

We have an exciting opportunity for a Telemarketing Representative to join our team.

You will be the first point of contact for a customer interested in Crown Products, reaching out to them to discuss their requirements and arrange a further conversation with a specialist Sales Rep.

Day to day you will:

• Follow up leads, primarily by phone, both new, excising and returning companies.
• Take inbound calls and pick up live chat enquiries.
• Schedule appointments for field sales reps and maintain regular contact with customers providing support information and following up on enquiries.
• You will grow and maintain the CRM system.
• Conduct targeted telephone campaigns for product groups sharing new updates and features.
• Utilise Linked In and other professional networking platforms to identify, research, and engage potential leads through targeted searches and personalised InMail outreach.
• Conduct proactive cold calling within assigned geographic territories to generate new business opportunities and qualify potential leads.

The role will suit a friendly and engaging professional who enjoys conversation and finding effective solutions for clients. You’ll be results-oriented and enjoy working towards a target. Good attention to detail is a must, ensuring you maintain data competency to the highest standards.

You’ll enjoy building rapport with your sales reps, working collaboratively to hit company goals and exceed revenue targets.

• A good telephone manner.
• Excellent communication skills.
• Strong administrative experience or transferable skills.
• Be confident using Microsoft office – word, excel and outlook.

A motivated and dynamic team who celebrate success and provide a respectable and transparent working culture. Additionally, you’ll embark on a comprehensive 4 week training program to upskill and train you for telemarketing success.

• Hours of Work:
  Monday to Thursday – 8:00am to 4:30pm or 8:30am to 5:00pm with one hour for lunch;
  Friday – 8:00am to 4:00pm with one hour for lunch. Alternating shift pattern.
• Target Salary:
  Competitive salary package (dependent on experience).
• Holidays: 25 days holiday + Bank holidays.
• Pension:
  Company pension plan.
• Discount scheme with access to the best perks from some of the UK’s biggest brands.
• Tell Us Health.