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Inside Sales Pro – Print Consumables

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Harrison Scott Associates
Full Time position
Listed on 2026-06-07
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below

Job Title:

Internal Sales Representative – Print Consumables

Salary:
Negotiable / Commensurate with experience

This position has been filled.

Role Requirements
  • Experience working in a Telephone Sales Environment
  • PC literate and extensive knowledge of MS Excel, Word and Power Point.
Responsibilities
  • Supporting Account Managers with the development of customer relationships through a mixture of inbound and outbound calls to existing and new customers, and the efficient completion of administrative tasks.
  • Processing customer orders (received by telephone, fax and email) directly onto CRM system after each call and completing administrative processes of order transaction.
  • Query resolution for customer issues, resolving where possible by liaising with logistics and credit control to maintain effective customer relationships or escalating to Sales Advisor Team Manager where required.
  • Responding to customer enquiries by providing prices, product information, quotes and samples.
  • Using CRM to plan follow‑up customer contact in order to progress enquiry into sale.
  • Undertaking gathering of information on customers' business and entering it into the CRM system to provide accurate information across all sales channels.
  • Maximising customer sales by offering added value options in pricing, services, mix of customer products. Identifying business opportunities and understanding customer needs to generate further sales.
  • Working with internal functions as required, specifically Logistics and Credit Control.
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