Trade Parts Advisor

Salary: £31,700 OTE

Contract:

Permanent - Full Time Must Have:
Full UK Driving Licence - 2 Years Minimum Parts Experience About Steven Eagell As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Your Responsibilities as a Parts Advisor:

Deliver an excellent customer experience by understanding customer needs and recommending the right parts and accessories

Provide accurate pricing, availability and product information (in person and over the phone)
Develop regional trade business to meet Toyota GB targets

Promote and maximise sales of genuine parts, accessories and current promotions

Manage parts stock levels effectively, including ordering, goods receipt, storage and returns

Support the Service team by ensuring parts availability aligns with workshop schedules and minimises downtime

Process warranty claims and supplier returns in line with manufacturer requirements

Maintain accurate administration, invoicing and customer records

Work collaboratively with colleagues across departments to ensure a seamless customer journey

What we are looking for in a Parts Advisor:

A customer-focused individual who builds rapport easily and listens carefully to understand both stated and underlying needs

Commercially aware, with the confidence to recommend products and identify additional sales opportunities

Organised and detail-oriented, with the ability to manage stock, orders and administration accuratelyA strong team player who communicates effectively with Service and other departments

Proactive and self-motivated, with the ability to manage priorities in a fast-paced environment

Experience in automotive parts, retail or trade sales

What we offer you:

25 days annual leave + Bank Holidays and your Birthday Off Long Service Awards / Colleague Recognition Enhanced Maternity / Paternity at qualifying service length

Car Benefit Scheme after successful completion of a probation period

Sales Incentives Comprehensive training provided

Company pension scheme

Death in Service Access to high street discounts through Perk Box In-house, manufacturer & professional qualifications

Staff referral scheme

Access to medical cover through Simply Health If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
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