Customer Retention & Appointment Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-10
Listing for:
Aftersales
Full Time
position Listed on 2026-07-10
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Inside Sales, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Aftersales is looking for a Customer Retention Specialist to strengthen relationships with our existing customers across Sales and Aftersales. The role focuses on proactive engagement, increasing service bookings, MOTs, and loyalty, while opportunities are handed to Sales for closing.
You will manage CRM activity, qualify opportunities, and arrange appointments with the Sales Team to drive repeat business, maintaining accurate records and delivering exceptional service.
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