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CX Solutions Leader - Sales & Customer Ops

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Capgemini
Full Time position
Listed on 2026-08-06
Job specializations:
  • Sales
    Client Relationship Management, Business Development, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 95000 GBP Yearly GBP 70000.00 95000.00 YEAR
Job Description & How to Apply Below

Capgemini is seeking a Customer Service Sales & Solutions Leader to drive growth in its Intelligent Customer Operations Practice. You will develop and close a sales pipeline, design CX solutions, and collaborate with stakeholders across Capgemini and client organisations to deliver omni-channel customer journeys.

The role spans hybrid working across UK offices and client sites, requiring expertise in contact centres, digital transformation, and service delivery improvement.

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