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Strategic Enterprise CS Leader — AI SaaS for Retail

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Stott and May
Full Time position
Listed on 2026-08-07
Job specializations:
  • Sales
    Account Manager, SaaS Sales
Job Description & How to Apply Below

Stott and May is partnering with a market-leading AI software company to place a Senior Customer Success Manager who will own a portfolio of strategic enterprise customers across EMEA. You will drive renewals, expansion and long-term customer success, working closely with Product, Sales and Delivery.

Candidate should have 5+ years in Enterprise CS or Strategic Account Management, with a proven record of renewals and upsell in an AI/analytics or data platform context.

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