Customer Sales Advisor

Location: Bournville

Job Title:

Customer Sales Advisor

About the role of Customer Sales Advisor

Are you looking for an exciting and varied new career challenge? Are you passionate about delivering the highest levels of Customer Service? Would you like to work for friendly and fun company that truly values its employees and offers great opportunities for career advancement?

If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry in the role of Customer Sales Advisor. Our client welcome applicants from all different types of retail sales, hospitality and customer service backgrounds.

Job Purpose:

This is a great opportunity to work as part of a small, friendly team, promoting self-storage services to customers; whilst providing excellent customer service and maintaining high standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience.

Company Benefits:

Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week on a 5/7 day rota)

Starting salary: £27,976 per annum, with circa £3,000 realistic end of year bonus earning potential

30 days holiday, which includes Bank Holidays;

Contributory pension scheme;

Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.

Staff discount on storage and retail products (up to 50% discounts);

Enrolment on to Management & Training Development programme;

Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.

Staff Referral scheme Bonus

Core Responsibilities for the Customer Sales Advisor:

Sales/Customer Service

Promoting Space solutions (dealing with inbound calls/enquiries - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities.

Administration/Banking

Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.

Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.

Cleaning and General Maintenance

Take pride in the site and maintaining excellent standards, involving site cleaning and basic maintenance tasks around the site.

Please apply now for immediate consideration and job start and especially if you would like to find out more about the role or company