Commercial Director
Listed on 2026-10-16
-
Sales
Client Relationship Management, Account Manager -
Management
Client Relationship Management, BD Manager, Account Manager
Ideally Midlands, London or Bristol, with a minimum of two days per week at a Make UK location and regular travel Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities The Manufacturers' Organisation | Make UK
At Make UK, we represent and champion the interests of UK manufacturing, supporting businesses through a broad range of commercial services, expertise and partnerships. We’re now looking for an exceptional Commercial Director to join our Executive Board and lead the next phase of our commercial growth.
This is a high-profile leadership role with real scope to make an impact. You’ll be responsible for shaping and delivering Make UK’s commercial growth strategy, bringing together Business Development, Key Accounts and Marketing, while working closely with leaders across our HR & Legal, HR Consultancy, Environment, Health & Safety, Membership, Partnerships & Events and wider Make Group businesses.
We want to build a more commercially confident, collaborative and client-focused organisation – breaking down silos, strengthening relationships, creating more opportunities to cross-sell and ensuring our clients experience the full value of Make UK.
The roleReporting to the Chief Financial Officer and sitting on the Executive Board, you’ll provide strategic commercial leadership while remaining close to the day-to-day realities of business development and client relationships.
You’ll lead our Key Account Directors, Key Account Managers and Business Development teams
, creating a consistent and disciplined approach to pipeline development, account management and growth. Alongside this, you’ll provide strategic leadership to Marketing, ensuring campaigns, events, thought leadership and digital activity are closely aligned to our commercial priorities.
You’ll work across the organisation to encourage collaboration, create stronger internal referral routes and ensure our teams are confident in identifying opportunities and having meaningful commercial conversations with clients.
- Develop and deliver Make UK’s commercial growth strategy across our commercial businesses.
- Lead and develop the Business Development and Key Account functions, driving accountability, focus and commercial discipline.
- Develop strategic account management and pipeline growth, increasing retention, cross-selling and client value.
- Lead the Marketing function and align its activity with wider commercial objectives.
- Work closely with Business Unit Heads to identify and develop new growth opportunities.
- Build a more commercially aware and BD-confident culture across Make UK.
- Break down organisational silos and create a genuinely One Team approach to client development.
- Build strong relationships with senior clients, prospects and strategic partners.
- Support major bids, pitches and strategic account opportunities.
- Represent Make UK externally through networking, events, speaking opportunities and thought leadership.
- Introduce meaningful commercial reporting, KPIs and measurement frameworks.
- Work closely with Finance to strengthen forecasting and revenue visibility.
- Coach and influence colleagues at all levels, helping develop stronger relationship-building and client engagement skills.
We’re looking for an experienced commercial leader who combines strategic thinking with a hands-on approach
. You’ll have a strong track record of leading commercial, business development or client relationship teams and will be comfortable operating at Executive Board level while remaining close to clients, teams and opportunities.
You’ll ideally bring experience within the legal, HR, employment, advisory or professional services environment
, with a strong…
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