Relief Security Officer

Better places, thriving communities.

Are you interested in working for Mitie as a relief officer across Birmingham?

Hours:

8 per week minimum

Rate of pay: £12.40/hour

Would you be interested in any of the following ? Cycle to work scheme

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thereby familiarising oneself with any changes and suggesting amendments to improve the level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties. The Customer also requires a CCTV PSS SIA Licence. There are additional contractually required courses.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• Call emergency services and Communication Centre to report all incidents.

• Previous Security Experience
• SIA License
• SC Clearance desirable

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can access expert advice by video or phone without leaving your home. Salary Finance offers financial wellbeing assistance, including options to access earned pay before payday and competitive loans. You will receive a link to our flexible benefits platform, Choices, to tailor benefits to your lifestyle (e.g., dental insurance, dining cards, coffee clubs, technology purchases).

We provide access to high street discounts from thousands of retailers, gyms and more through our MiDeals platform, and offer a cycle-to-work scheme. Life cover is the greater of your annual salary or £10,000. Other benefits include the save-as-you-earn scheme and a Mitie Matching Share Plan. We award Mitie Stars as recognition with monthly cash prizes and a potential annual top prize of £10,000.

We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing us.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across various sectors.

Join our Mitie Team. Together our diversity makes us stronger. Apply Now.