CCTV Operator

Birmingham, West Midlands, United Kingdom Company: Bit recruit Client /

Employer:

Occupop

Posted: 03.06.2026

Job reference: bfda

Location:

Birmingham, West Midlands, United Kingdom

Client /

Employer:

Occupop

Job reference: bfda

Listing type:
Basic

EU work permit required:
No

Posted: 03.06.2026

Expiry: 18.07.2026

MAN Commercial Protection are looking for CCTV Control Room Operators in one of the biggest control rooms in the UK, covering over 2500 cameras around the West Midlands. Shift pattern: 4 on 4 off nights and 4 on 4 off days. Shift timings: 17:45‑05:45 / 17:45‑05:45. Payrate: £13.23ph. Coverage focuses mainly on West Midlands Transport, and on towns and city centres around the West Midlands.

Responsibilities include patrolling cameras, identifying crime, and coordinating with emergency services.

• Carry out patrols of the cameras throughout the West Midlands.
• Aiding the emergency services in live situations.
• Aiding Police by searching and saving footage for vital information for their investigations.
• Incident handler for local council Out of Hours – dealing with social services and other organisations to aid members of the public.
• Communicate with local town hosts and shops by radio.
• Take emergency calls from the public via emergency help points in the control room.
• Update the public via social media on any updates in the West Midlands.
• Respond to email requests for footage and information.
• Work in conjunction with Highways England dealing with traffic management.
• Be responsible for alarm calls across the West Midlands.

• CCTV Badge – Essential
• Dual Badge – Advantage
• Very strong communication skills.
• Strong literacy skills.
• Strong IT skills (Microsoft products).
• Excellent phone manner.
• Team player.
• Polite & enthusiastic.
• Must be able to work on own initiative.
• Full 5‑year checkable work/education history.
• Must hold a valid CCTV Licence.

• Full uniform supplied.
• Access to in‑house training (SIA and First Aid).
• Free International Professional Security Association (IPSA) membership.
• Access to 24‑hour counselling helpline through IPSA.
• Access to 24‑hour legal helpline through IPSA.
• Double pay on Bank Holidays.
• Perks At Work – High Street Discount Scheme.

If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you!