Operations Controller & Mobile Patrol Supervisor

Operations Controller & Mobile Patrol Supervisor

Employer: ESG Security Limited

Location: Birmingham, West Midlands

Pay: £12.85 per hour

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 10/07/2026

ESG, a leading provider of Security Services across mainland UK, is seeking a professional and motivated Operations Controller & Mobile Patrol Supervisor (dual role) to join our Solihull office.

This is a key dual role combining operational support, mobile patrol duties, and supervisory responsibilities. We are looking for an individual who is proactive, well‑presented, and able to work with a high level of trust and responsibility.

SIA Licence Required.

• Support the Operations Managers with daily operational tasks
• Assist with staff rota management and workforce coordination
• Liaise with clients to maintain service quality and resolve issues promptly
• Conduct mobile patrols using a company vehicle
• Carry out site visits, lock/unlock duties, and welfare checks
• Respond to alarm activations and attend customer premises as required
• Maintain accurate records and produce clear written reports
• Act as a trusted keyholder with responsibility for keys, codes, and secure access
• Uphold ESG’s professional standards at all times

• Valid SIA Licence (essential)
• Clean UK driving licence with a minimum of 5 years’ driving experience
• Strong communication and organisational skills
• High levels of reliability, integrity, and personal presentation
• Ability to work independently and make confident decisions
• Previous experience in security, mobile patrols, or operations is advantageous
• Working Hours:
  
  30 hours per week or more (Full‑time: nights and days)