Part Time Retail Security Officer Job Birmingham area,England UK,Security

Retail Security Officer
- Asda

Pay rate: £13.10 per hour

Hours:

Mornings, evenings and weekends

Location:

Asda Kings Heath

Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

Objectives and Responsibilities:

Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures
To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner
Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients
To create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customers
To add a polite greeting and excellent customer service
Provide a visible security contact for colleagues, contractors and customers

Main Duties:

To deliver industry leading customer service
To be clean, tidy and properly dressed wearing full uniform
To deter violence and public order offences
To conduct patrols of the store
Utilising CCTV systems to support the reduction of crime and stock loss
Liaise with the store management teams
To report incidents and crime through our leading technology
Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Who are we looking for?

Experience of delivering Customer Service
Excellent communication skills are required both written and verbal
Adaptable communication style to meet the needs of different people groups
Ability to work in a fast-moving services business
Capability in the use of technology
Good attention to detail
High level of enthusiasm and passion
Previous experience in a similar role is desirable but not essential
Public Space Surveillance SIA licence is desirable but not essential

What are the benefits for working for Mitie?

Contracted hours
Annual leave entitlement
Pension and Life assurance schemes
Free uniform supplied
SIA Re-licencing programme
Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
Comprehensive training and development programme (apprenticeships available)

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