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Retail Security Officer

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Kingdom Services Group
Full Time position
Listed on 2026-09-17
Job specializations:
  • Security
    Security Officer, Site Security, Unarmed Security
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below

Retail Security Officer Location

Poundstretcher Acocks Green, Birmingham

Hours & Shift Pattern

30 Hours Per Week

Days of Work:

  • Monday: 10:00 - 18:00
  • Wednesday: 10:00 - 18:00
  • Friday: 10:00 - 18:00
  • Sunday: 10:00 - 16:00
Pay Rate

£12.71 per hour

What's in it for You?
  • Contributory pension scheme
  • Friendly and supportive team environment
  • Ongoing training and career development opportunities
  • Opportunities for overtime
  • Access to an advanced/early pay scheme
  • Employee Assistance Programme and wellbeing support
  • Opportunity to work for a leading security provider
About the Role

As a Retail Security Officer, you will play a vital role in maintaining a safe, secure, and welcoming environment for customers, colleagues, and visitors while delivering excellent customer service.

Key Responsibilities
  • Providing a visible security presence within the store
  • Conducting site patrols and surveillance
  • Incident reporting and management
  • Completing Daily Occurrence Book (DOB) entries
  • Preventing theft, loss, and anti-social behaviour
  • Responding professionally to incidents and emergencies
  • Supporting store management and staff
  • Building positive relationships with customers and visitors
  • Maintaining strong tenant and customer relations
  • Problem solving and conflict resolution
  • Ensuring all security procedures are followed
About You

To be successful in this role, you will have:

  • A valid SIA Door Supervisor Licence
  • Own transport is essential
  • Excellent communication and customer service skills
  • A professional and confident approach
  • Strong observational and problem-solving skills
  • The ability to remain calm under pressure
  • A full five-year checkable employment history
  • Previous retail security experience is desirable but not essential
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