Lead Worker YPLW Plus

Reference 175881

Lead Worker YPLW Plus

Ravenhurst Cottages, Birmingham

£26,227.50 per annum

37.5 hours per week

Closing Date 24th July 2026

To provide ‘Person Centered’ / Trauma Informed’ support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self-sufficient; this includes recording case studies that reflect achievements of outcomes.

• Providing a flexible, responsive service which operates in a timely and person-centred manner
• Signposting customers to relevant sources of information, support, guidance and advice
• Effectively working in partnership with external agencies for the benefit of customers
• Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy
• Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks).
• Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements.
• Accurately record and capture client risk information and contribute to the formation of risk management plans.
• To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations. Play an active role in working flexibly to support the service as and when necessary.

• A working knowledge of legislation in regard to delivering support to vulnerable people.
• Experience of working within a busy support environment.
• Experience of keeping accurate and compliant records.
• Experience of working with Microsoft applications.
• A working knowledge of all aspects of Safeguarding policies and procedures.
• Experience using a management information system like InForm.

• Reliable and punctual.
• Trustworthy
• Ability to maintain confidentiality.
• Creative.
• Strong interpersonal skills.
• Excellent communication skills.
• Person Centred / Trauma Informed approach.
• Accurate and factual record keeping.
• Methodical.
• Strong work ethic
• The ability to emathise with vulnerable adults in need of support.

• 34 days annual leave, plus the option to purchase up to 5 additional days
• A day off for your birthday
• 4 days off when you move home
• Life assurance (3 x salary)
• Employee Assistance programme & wellbeing programme
• Flexible Working options
  
  Learning & Development opportunities