Member Support Adviser

The NASUWT is the leading Trade Union representing the interests of teachers and school leaders throughout the UK working across the maintained sector and in academies and independent schools. All NASUWT employees enjoy outstanding terms and conditions of employment, including a Defined Benefit Pension Scheme and 50 days leave (including closure days and public holidays).

All Nasuwt employees receive an excellent benefits package:

• £41,864 per annum rising to £47,656 per annum
• 35 hours per week working Monday - Friday
• Based in Rednal, Birmingham – Hybrid working

We have an opportunity for a Member Support Advisor to join our Member Support Services Team. You will provide support to the team and work flexibly on a rota working between the hours 8.00am – 6.30pm, according to the needs of the service.

This role will provide advice, information and guidance to teachers on a wide range of matters relating to their employment and membership of the union, through a busy telephone advice line and via email. Knowledge of employment law or teachers’ terms and conditions is essential, together with a commitment to the values and ethos of Trade Unions, outstanding member care skills, and experience of providing telephone advice and guidance within a legal or employment context.

The NASUWT is committed to equality, diversity and inclusion. We welcome applications from candidates of all backgrounds and particularly encourage applications from under represented groups, such as ethnic minority groups, disabled people and the LGBT community.

Closing date for receipt of your application: 27 July 2026

Hours:

35

• 50 Annual Leave Inclusive of Closure Days and Public Holidays
• Defined Benefit Pension Scheme
• Hybrid Working
• BHSF Health Cash Plan
• My Car Lease Scheme
• Cycle to Work