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Senior Income Officer: Arrears & Tenancy Support (Flexible

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Trident Group – UK
Part Time position
Listed on 2026-07-30
Job specializations:
  • Social Work
    Youth Development
Salary/Wage Range or Industry Benchmark: 36500 - 40819 GBP Yearly GBP 36500.00 40819.00 YEAR
Job Description & How to Apply Below
Position: Senior Income Officer: Arrears & Tenancy Support (Flexible)

Trident Group is seeking a Senior Income Officer in Birmingham to lead on complex arrears cases and supervise an Income Assistant, ensuring responsive, compliant tenancy solutions. You will interpret welfare benefits and coordinate with partners to maximise rent income and sustain tenancies.

You will also drive process improvements, mentor staff, and provide expert guidance on protected licences and enforcement options, while maintaining strong data reporting for monthly performance.

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Position Requirements
10+ Years work experience
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