Refuge Project Worker; maternity cover Job Birmingham area,England UK,Social Work

Position: Refuge Project Worker (maternity cover)

Refuge Project Worker (maternity cover)

POST: Refuge Project Worker (maternity cover)
HOURS OF WORK: 37 hours* (some out of hours & on call work will be required, you will be required to participate in a 24 hours on call rota)
SALARY: £31, 537

JOB PURPOSE:

To assist the refuge manager in the day-to-day running of the refuge, developing and delivering a front line service offering support, advice and guidance to women and their children living in the refuge.

* BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.

RESPONSIBLE TO: The Refuge Manager

DUTIES AND RESPONSIBILITIES

ADMINISTRATION:

To work within BSWA's administrative and financial systems.
To ensure that adequate records are kept for all service users.
To keep accurate records of financial transitions in line with BSWA's procedures.
To ensure that Health and Safety records are kept up to date.
To monitor and evaluate the refuge service via various methods including feedback from service users and by producing statistical information.
To keep inventories of all refuge contents.
To contribute where appropriate to the preparation of returns for funders.

SUPPORT WORK:

To produce and regularly review Individual Support Plans (ISP) for each service user, in conjunction with the service user.
To recognise women and children's individual needs and refer to specialist agencies where necessary as part of their ISP.
To identify the needs of women and children leaving BSWA refuge after being offered permanent accommodation.
To identify and make links with existing projects and community services and to develop joint services where appropriate.
To ensure the primary needs of residents are met. This includes medical, financial, housing, legal and education rights.
To organise activities and celebrations in the refuge for women and children which raise self-esteem, bring people together and broaden awareness.
To assist women in making claims for any welfare benefits that they may be entitled to.
To ensure that appropriate applications are made for re-housing.
To accompany women as appropriate and agreed by your line manager, to case conferences and meetings that may affect their own and/or their children’s welfare.
To make representations, as appropriate and agreed by your line manager, to external bodies in support of women and children.
To keep the refuge 'welcome pack' up-to-date.
Devise and implement appropriate methods of communication with women and children living in refuge, in agreement with your line manager.

COMMUNICATION:

To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuge, staff, volunteers and service users by:
- a) maintaining BSWA communication records
- b) following safety procedures
- c) carrying out risk assessments in conjunction with your line manager
- d) attending team and project meetings
To attend in-house training.
To attend support and supervision sessions with your line manager.
To participate in multi-agency work and to develop a professional working relationship with external agencies.
To contribute towards your project’s quarterly Management Committee report.
To be involved in the Annual Review process.

PREMISES AND EQUIPMENT:

To take referrals and welcome women and children into the refuge.
To ensure that the appropriate agreements related to tenancies are completed.
To ensure that the appropriate agreements related to support are completed.
To ensure that the refuge revenue is collected by completing housing benefit forms and all personal contributions are collected on a weekly basis, in advance.
To report to your line manager any difficulties in relation to the collection of rent and other charges.
To ensure that any house rules are read and understood by new tenants and that all residents comply with them.

TRAINING:

To identify and attend training relevant to the post in agreement with your line manager.
To…